RETURN/REFUND POLICY
Thank you for shopping at PM GOLD.
We take great pride in providing you with high-quality gold jewelry, and we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer a hassle-free return and refund policy.
The following terms are applicable for any products that You purchased with Us.
Return Policy:
- You can return any unused and undamaged jewelry within 7 days of purchase.
- The jewelry must be in its original condition, including all tags and packaging.
- Customized and engraved jewelry are not eligible for returns unless there is a defect or an error on our part.
Refund Policy:
- Once we receive your return, we will inspect the item to ensure it meets our return policy criteria.
- If your return is approved, we will process your refund within 7-10 business days.
- The refund will be issued in the same form of payment used for the original purchase.
- The refund is not applicable for gold coins.
How to Initiate returns:
You can follow either one of the below ways to initiate your product return.
- By email: [email protected]/[email protected]
- By visiting this page on our website: https://maapmgold.com/my-account/
- By phone number: 9949803318/9676122848
Please contact our customer service team if you have any questions or concerns about our return and refund policy.
