RETURN/REFUND POLICY

Thank you for shopping at PM GOLD.

We take great pride in providing you with high-quality gold jewelry, and we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer a hassle-free return and refund policy.

The following terms are applicable for any products that You purchased with Us.

Return Policy:

• You can return any unused and undamaged jewelry within 7 days of purchase.
• The jewelry must be in its original condition, including all tags and packaging.
• Customized and engraved jewelry are not eligible for returns unless there is a defect or an error on our part.

Refund Policy:

• Once we receive your return, we will inspect the item to ensure it meets our return policy criteria.
• If your return is approved, we will process your refund within 7-10 business days.
• The refund will be issued in the same form of payment used for the original purchase.
• The refund is not applicable for gold coins.

How to Initiate returns:

You can follow either one of the below ways to initiate your product return.

• By email: [email protected]/[email protected]
• By visiting this page on our website: https://maapmgold.com/my-account/
• By phone number: 9949803318/9676122848

Please contact our customer service team if you have any questions or concerns about our return and refund policy.